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These General Conditions have as their object the purchase of products and services, carried out remotely via an electronic network on the "velliniilluminazione.com" site located in Via Calabria 44, Loc. Fosci - 53036 Poggibonsi (SI) Italy. Each purchase transaction will be governed by the provisions of Legislative Decree no. 185/99 and, as regards the protection of confidentiality, will be subject to the legislation referred to in Law no. 675/96 and subsequent modifications.
Acceptance of the general conditions of sale
The contract stipulated between Vellini Illuminazione and the Customer must be considered concluded when the order submitted by the Customer - in compliance with the purchase procedure indicated on the Website - reaches the Website address. The order sent by the Customer will be binding for Vellini Illuminazione only if the entire purchase procedure has been completed correctly, without any indication of error messages from the Site.
By submitting the order to Vellini Illuminazione, the Customer acknowledges and declares to have read all the information provided during the purchase procedure and to accept the general terms and conditions of sale.
Customer commitments
These General Conditions of Sale must be examined online by customers visiting the Velliniilluminazione.com website before they confirm their purchases. The submission of the order confirmation therefore implies full knowledge of these General Conditions of Sale and their full acceptance. The Customer agrees and obliges, once the online purchase procedure is concluded, to print and keep these general sales conditions, already viewed and accepted during the purchase process, in order to fully satisfy the condition of to the art. 3 and 4 of Legislative Decree n. 185/1999.
Privacy and processing of personal data
Vellini Illuminazione sas, with registered office in Via Calabria 44, Loc. Fosci 53036 Poggibonsi (SI) Italia, P.IVA IT01294280522, as data controller, informs you that your personal data - collected directly from you - will never be sold or distributed to third parties but used in full compliance with the fundamental principles, dictated by Directive 95/46/CE and by Legislative Decree 30 June 2003 N°196, as well as pursuant to art. 13 of Regulation (EU) 679/2016 (GDPR) concerning the protection of individuals with regard to the processing of personal data. For further information visit the page on privacy and personal data processing by pressing the following button:
Privacy and processing of personal data
Registration
Users wishing to use the services on the site must register. The user who signs up guarantees that he/she has read the privacy statement and that the personal data released is truthful, correct and updated, by taking all responsibility for the information provided. If there are any changes in this regard, the user undertakes to inform the company of updates as soon as possible.
The user is solely responsible for the custody and use of the password issued at the time of registration. For any illegal or incorrect use of the site made through the use of the identifying password, the user will answer for his own fact even if he is unwanted or imputable to third parties.
Sales prices
The prices listed in the online store, including VAT and may change at any time without VelliniIlluminazioni.com must give any communication, we also declines any responsibility for any wrong description. This information will be sent to the e-mail address indicated by the Consumer also at the time of registration of the order together with the information on the delivery address, any other notes or expenses. The final confirmation of the order will be sent to the Customer, always by e-mail when the transaction is completed and will contain the same information.
Rules of purchase
The technical specifications contained in the technical data sheet, in each article, are extracted from catalogies, price lists and websites of the manufacturers. Vellini Lighting is not liable for changes by manufacturers and / or input errors. Do always trust the manufacturer's website. The photographs are purely indicative: it is recommended to read carefully the tab of each product. All products are new and sealed in their original packaging.
The correct receipt of the order is confirmed by Vellini Illuminazione through a communication via e-mail, sent to the e-mail address indicated by the Customer when ordering. The confirmation communication will include the identification number, the date and time of the order, the indication of the products purchased, the relative price, the data provided by the customer for billing and delivery. The Customer must immediately verify the content of the communication and immediately report any errors or omissions to Vellini Illuminazione.
To order online:
- Select the item you want and enter it in the shopping cart by clicking BUY . The system default inserts as a piece quantities . If you need more pieces , click on the button "+1" or "-1". If you need other items, proceed in the same way for all items.
- Select the state where the shipment must be done, the system will automatically update the total price of the order with the shipping costs. Enter all personal information relating to the shipment.
- Choose a payment method:
- Bank Transfer: Once you completed your order will be shown, in the email you receive, all our data bank.
- Credit Card / Paypal: Instant online transaction.
If you are a registered user login with your login information and click on the "Buy" button, otherwise you have to register, then carefully insert all the required data , login and click on the "Buy" button. Check the accuracy of all the entries and continue with the payment, with the system you previously selected. The system will assign an order number and your email address to send a confirmation of order.
For further information visit the payment page by pressing the following button:
Terms for withdrawal
The right of withdrawal is exercised only by persons acting for purposes not related to professional activity. So customer with VAT ID in order can’t apply withdrawal right. The right of withdrawal must be exercised within 14 days of receipt of the goods. The law applies to all products, with the exclusion of peremptory audiovisual software products or computer software and packaged items to measure (cables etc.), Specifically created specially ordered and delivered sealed and subsequently opened by the customer. The only expenses requested to the Customer in case of withdrawal are those for resending the product.
For further information visit the page on the terms for withdrawal by pressing the following button:
Shipping
The transport takes place in Italy and in Europe through SDA (for some types of items, which exceed the size allowed by the SDA courier, will be ship via another courier at our discretion). Shipping costs are always free in Italy and Europe. The shipment is carried out in a single solution for all the items ordered, if the customer wishes we can ship the items separately. The shipment is made to the address indicated at the time of registration of the customer on our site. Any subsequent changes must be notified by email before the order is processed. It is important for the transport that we are provided with a phone number necessary for the contact and an email address. The carrier makes 2 attempts to deliver to the indicated shipping address, after 2 failed delivery attempts, the material is in storage and must therefore be unblocked.
For further information visit the shipping page by pressing the following button:
Complaints
Any complaint of the Customer must be sent by e-mail to the following e-mail address [email protected]
Applicable law and jurisdiction
The sales contract between the customer and Vellini Illuminazione is governed by Italian law. For civil disputes concerning sales contracts between the Customer and Vellini Illuminazione concluded through the Website, if the Customer is a consumer, the territorial jurisdiction is the responsibility of the court of the place of residence or domicile of the Customer, if located in Italy. In all other cases, territorial jurisdiction is the responsibility of the Court of Siena. The European Commission provides a platform for online dispute resolution, which you can access through this link: http://ec.europa.eu/consumers/odr/. In case you want to bring a question to our attention, please contact us.